The Reilly Architectural’s approach to warranty is simple. Employ every resource possible to ensure that warranty issues are rare or non-existent. Our confidence in our products is evident in our, 3 Year Service (a first in the industry), 5 Year Material & Workmanship and our 10 Year Insulated Glass Seal Warranties.
3 Year Inspection Service (optional) – Reilly Architectural will inspect all of our products, once a year, for 3 years from the date of installation. We will inspect each Unit’s Frame and Sash Construction, Hardware and Weather-Stripping Functionality and Finish Appearance. Should anything need to be repaired, replaced, or maintained, Reilly Architectural will make every effort to complete this work at the time of inspection. If any of the needed repairs are not covered by a warranty, a cost estimate will be prepared prior to commencement of the work. This Service Warranty allows Reilly Architectural to remain an active participant in the use and care of our products. Please contact the Sales Department for information on extending the Service Warranty for an additional charge.
5 Year Material & Workmanship Warranty – Reilly Architectural warranties all of our products against defects in materials and workmanship for 5 years from the date of installation. If any defect in materials or workmanship does occur, Reilly Architectural will provide the material and labor to correct these issues at no cost to the owner.
10 Year Insulated Glass Seal Warranty – Reilly Architectural warranties our insulated glass seals against defects in materials and workmanship for 10 years from the date of installation. If any defect in materials or workmanship does occur, Reilly Architectural will provide the material and labor to correct these issues at no cost to the owner.
All of the above-mentioned warranties require the owner to operate and maintain the warranted items as detailed within the close-out documents provided at time of installation. Please refer to your contract for any restrictions/exclusions that may apply to the above mentioned warranties.